Last updated: August 3, 2026
At Patitas Coquetas (hereinafter, "we," "us," "our," or the "Website"), we are committed to protecting and respecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or make purchases from us.
1. INFORMATION WE COLLECT
To provide our custom-made pet clothing products and services, we collect the following categories of personal information:
Identification and Contact Information: Full name, email address, phone number, and shipping/billing address.
Order and Customization Information: Specific details about your pet and their measurements provided through our design questionnaires.
Payment Information: Credit/debit card or payment account details are processed directly by our secure payment service providers; we do not store your full financial data on our servers.
Browsing and Device Data: IP address, browser type, pages visited, and information regarding your interaction with our website collected via cookies and tracking technologies.
2. USE OF INFORMATION
We use the collected personal information for the following purposes:
Order Processing: Crafting custom-made garments for your pet, processing payments, and managing shipping and your purchase history.
Customer Service: Responding to your inquiries and messages, and providing updates on your order status.
Marketing Communications: Sending purchase confirmations, service notifications, and—if you have authorized it—informational emails, newsletters, and special promotions.
Website Improvement: Analyzing our website's performance to optimize the browsing experience and our product offerings.
3. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies (such as pixels and web analytics tools like Google Analytics or the Meta Pixel) to:
Enable essential website functionality, including the operation of the shopping cart.
Understand how visitors interact with our website.
Personalize the user experience and tailor our advertising campaigns.
You can adjust your browser settings to reject or disable cookies. However, please note that disabling certain necessary cookies may affect the functionality of some sections of the Website.
4. WITH WHOM WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted service providers who help us operate the website and manage the business, including:
Payment Gateways: Providers such as Stripe, PayPal, Shopify Payments, Zelle, or Square to process your transactions securely.
Shipping and Logistics Services: Companies such as USPS, UPS, or other authorized postal services to deliver your orders to the specified address.
Analytics and Hosting Tools: Technology providers that allow us to host the website and analyze browsing traffic.
Legal Requirements: When required by law, court order, or a request from the appropriate authorities in the State of Arizona or at the federal level.
5. CHILDREN'S PRIVACY (COPPA)
Our Website is directed exclusively at individuals over the age of 18. We do not knowingly collect personal information from children under the age of 13 (in compliance with COPPA—the Children's Online Privacy Protection Act). If we discover that a child under the age of 13 has provided us with personal data without verified parental consent, we will immediately delete such information.
6. DATA SECURITY
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. USER RIGHTS AND CHOICES
You have the right to:
Access, correct, update, or request the deletion of the personal information we hold about you.
Opt out of receiving our marketing communications at any time by using the "Unsubscribe" link found in our emails.
To exercise any of these rights, you may contact us directly.
8. CONTACT
If you have questions, comments, or concerns regarding this Privacy Policy or the handling of your personal data, you may write to us at:
Email: info@gladyswebdesign.com
Contact form: Available directly in our web
